Integrated Marketing

Guest Connect™ provides you with a full suite of tools to better sell your hotel. In addition to the functionality of Booking Engine, the system allows you to communicate with your customers and put into practice the most advanced merchandising strategies and upselling:

Upgrade selling

You have the opportunity to suggest to your clients a room upgrade booking and thus increase profitability.

Dynamic packaging

You have the opportunity to increase sales by offering your customers additional products and services: access to the spa, the hotel transfer to airport or champagne and strawberries in the room ... the customer can see all the options available with prices and descriptions and choose what to include in the book thus creating a custom package.

Email marketing and CRM:

Guest Connect™ is a powerful tool for email marketing and CRM (Customer Relationship Management). Enables you to manage communication with your customers by automatically sending an e-mail for confirming the booking and personalized messages before and after the arrival of the client, allowing you to strengthen customer relationships and ask for suggestions and opinions on their hotel stay. You can also invite your customers to register, so you can send personalized newsletters or provide your customers trust promotional code to enter at preferential rates.

User tracking and Web Analytics

The reservation system is integrated with the tracking systems of the visits, so you can have the most complete visibility of the behavior of users visiting the website of your hotel, measure the return of advertising campaigns and other sales promotion online.

Servizi

Contacts

Integrated Marketing

Upgrade selling

Dynamic packaging

Email marketing and CRM:

User tracking and Web Analytics